Frequently Asked Questions

How long does shipping take?

We ship all our items from within the EU, directly from our own warehouse. No dropshipping, no hassle. Our professional courier partners deliver your item double boxed, securely packed directly to your door within 2-6 business days after submitting an order. You can track your package online during the whole delivery process.

 

Are your items authentic?

We guarantee that all items you purchase from us are 100% authentic. Thanks to our extensive network of trustworthy business partners you can be completely sure that whatever product you order from our store is genuine, exactly like if you purchased directly from the manufacturer.

 

What size should I order?

If you're unsure about what size sneaker would fit you best, check out our Sneaker size chart section, or even better if you can try on a similar pair before you purchase. If the ordered sneaker doesn't fit you properly, you can send it back to us within 14 days after delivery at your own expense and we will refund you the whole amount given that the shoes come back to us in the same condition you received them with intact box and all accessories included.

 

I cannot find my size of the sneaker I like, will you have them in stock?

Due to the extremely limited nature of these sneakers it is not guaranteed that we receive every size of every release. However we are able to source a specific item you desire. If you fell in love with a specific model but you cannot find your size feel free to contact us on our social media channels or per e-mail and we'll do our best to obtain your loved one as soon as possible! 

 

Can I send my sneakers back if they don't fit?

If the ordered sneaker doesn't fit you properly, you can send it back to us within 14 days after delivery at your own expense and we will refund you the whole amount given that the shoes come back to us in the same condition you received them with intact box and all accessories included.